Rupert Brown

Privacy Policy

Welcome to the Rupert Brown website. We hope that you enjoy using our site. On this page you can browse our privacy policy, get information on how we collect and use cookies, and read more about the terms and conditions of using this site.

Throughout this page, the terms “Rupert Brown”, or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Welcome to the Rupert Brown website. We hope that you enjoy using our site. On this page you can browse our privacy policy, get information on how we collect and use cookies, and read more about the terms and conditions of using this site.

Throughout this page, the terms “Rupert Brown”, or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Privacy and security

Respecting your privacy and ensuring the confidentiality of your personal information is critical to us. Our Privacy Policy explains how we collect, safeguard and use your data, and is designed to ensure that we interact with you in accordance with your wishes and in line with current data protection legislation, including the General Data Protection Regulation of May 2018.

Please note that this statement does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.

What do we mean by "personal information?"

For us, "personal information" means information which identifies you, like your name or email address. Any information that does not identify you is "non-personal information."

General Use Of Your Information

When does Rupert Brown receive your personal information?

We collect personal information about you when you provide it to us. We only collect personal data relevant to the type of transactions you make with Rupert Brown.

How will Rupert Brown use your personal data?

Rupert Brown will use your personal information for administrative reasons, such as to answer your correspondence, keep your records up to date or to implement your instructions (for example, to ensure you no longer receive marketing information if you tell us to stop sending it to you). We may also use your data for marketing purposes, if you have given us permission to do so.

How do we use personal information collected prior to May 2018?

The way that we collect your consent to send you marketing information has changed since the new General Data Protection Regulation (GDPR) came into force. If you sent us an enquiry before May 2018, we asked you whether you were happy to receive marketing communication at that time. Unless you opted out from receiving such communication at that point, we will have registered you as being happy to receive these materials.

How do we keep your data secure?

We take all necessary steps to ensure any information you provide to us online is safe, secure and managed correctly. In order to prevent unauthorised access or disclosure of this data we have put in place suitable physical, electronic and managerial procedures.

How long will Rupert Brown keep your personal information?

We will only hold your personal information on our systems for as long as we need to. Once your data is no longer required, or if you request that we do so, we will delete your information from our database.

How can you control what we send you or request we update your personal information?

The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. You can tell us that your details have changed or change the way that we communicate with you in a number of ways.

What Other Information Do We Gather?

In addition to information gathered directly (as outlined above), we also gather information indirectly. This information does not identify you to us, but allows us to analyse how our website is being used, ensures that the site runs smoothly, and allows us to make improvements to our online service.

How can you contact us?

This website is owned and operated by:

Rupert Brown
Borley Mill,
Borley, Sudbury,
Suffolk CO10 7AB

If you have any questions about this privacy statement or any other matters concerning this website or you wish to report a technical error, please get in touch using the various options available on the contact page.

Changes to Rupert Brown’s Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Rupert Brown. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Rupert Brown website to submit personal information. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

Cookie information

The Rupert Brown website creates cookies, in order to give you a better browsing experience. These cookies contain no personal information, but help our site to run more smoothly on your computer.

You can manage what cookies Rupert Brown deploys on your system via the Customise Cookies page.

About cookies on our website

A cookie is a small file of letters and numbers that we place onto your device. It is used to tailor your experience either for the duration of your visit (using what is known as a “session” cookie) or for repeat visits (for which we store what is known as a “persistent” cookie).

We also use "analytical" cookies which allow us to recognise and count the number of times you visit and to see how you move around our website.

Some cookies are set directly by us, while others are set by trusted third parties.

Are cookies safe?

Yes, cookies are completely safe and do not hold any personal information such as your home address, date of birth or credit card details.

If you would like to find out more about cookies, visit www.aboutcookies.org

What if I don’t want cookies?

If you are not comfortable with our website using cookies please change your browser settings or navigate away from this website. Please note that by not using cookies some of the website's features may not be available.